Our values

We are #caring | #compassionate | #committed

At the heart of Nova Care are our three core values, which enlighten us in everything we do: we are caring, committed, and compassionate. Our principles guide our practice and ensure exceptional service, first time, every time!

We are the go-to care specialists, providing outstanding services from the first day we talk to you. Whether we are helping a vulnerable family member during a crisis or guiding a solicitor through a complex NHS Continuing Healthcare challenge, we act with integrity and unwavering dedication to our clients 7 days a week.

"You can trust Nova Care Consultant to provide thoughtful, thorough and timely support in navigating complex care matters. NovaCare is always on hand, and they do make care brighter for us all." (Mr Williams, son of a client)

What we stand for

We are committed to shining a light on private client assessments and support services across England and Wales.

We are one of the very few multi national award winning private client practices, serving our clients, professionals and families 7 days a week, 365 days a year. We are the proud and trusted partner with more than 40 law firms and 30 councils nationwide who retain us for expert consultation and instructions. At Nova Care Consultants, we deliver rapid, reliable, and high-quality assessments, ranging from one-off assessments to ongoing support services.

What sets us apart

Our unwavering commitment to delivering excellence: first time, every time. We are one of the few UK practices where all associates and consultants have held senior leadership or management positions across the NHS or Local Authority, which enhances the quality and standard of our services. Some of our staff are trainers and academic researchers, making the care brighter for all. While it is not a requirement in the UK to hold a management, leadership or research background for private practice, this additional skill set adds exceptional depth, insight and skill to everything we do.

"We are proud to lead the way in independent private client care practice across the UK - consistently delivering great outcomes, and making a real difference in people's lives"

How we support our local communities and the wider community sector

Blue Light Card

We are delighted to announce that Nova Care Consultants now offers a 5% discount to all Blue Light Card holders and their families.

Blue Light Card holders — including NHS workers, emergency services personnel, and armed forces members — can now access our full range of services at a reduced rate, as a small token of our appreciation for everything they do.

If you are a Blue Light Card holder and would like to instruct us, simply mention your card when making an enquiry, and we will apply the discount to your fees. Read our Blue Light Card terms here.

Armed Forces Covenant

Nova Care Consultants is proud to have signed the Armed Forces Covenant, making a formal commitment to support those who serve or have served in the UK Armed Forces, and their families.

As a business built on values of fairness, dignity, and respect, signing the Covenant reflects who we are and what we stand for. We recognise the significant contribution made by Service personnel, veterans, and their families, and we are committed to ensuring they receive the consideration and support they deserve — whether as clients, partners, or members of our team.

This is a commitment we take seriously, and one we are genuinely proud to make.

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Nova Care Consultants Ltd is registered in England and Wales under company number 12362493. Registered Office: Ingold Lodge Office, Ingoldfield Lane, Soberton, Hampshire, SO32 3QA. VAT number 493569929. We are authorised and regulated by Social Work England (SWE), the Nursing and Midwifery Council (NMC), Gofal Cymdeithasol Cymru, and the Health and Care Professions Council (HCPC). We are an ICO registered company under ZB213471. All rights reversed. © 2026 Nova Care Consultants Ltd. The Nova Care Consultants logo and name are registered trademarks.

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The multi-award-winning private social work, care, capacity and health service supporting England and Wales.

Kent

Liverpool

Somerset

Living Safe & Well Service

Sussex

Wiltshire

Worcestershire

Hertfordshire

Ingold Lodge Office
Ingoldfield Lane
Soberton
Hampshire
SO32 3QA


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