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Your Guiding Star in Care

INDEPENDENT SOCIAL WORKERS | NURSES | OCCUPATIONAL THERAPISTS

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Your Guiding Star in Care

SOCIAL WORK | NURSING | OCCUPATIONAL THERAPY

We are registered with:

Social Work England regulate social workers in EnglandSocial Work England regulate social workers in England
Social Care Wales regulate social workers in WalesSocial Care Wales regulate social workers in Wales
The NMC regulate nurses in the UKThe NMC regulate nurses in the UK
Galaxy

We offer direct access to reliable, rapid and responsive health and care professionals for private clients, their families, and legal professionals 7 days a week, 365 days a year.

Our care consultants are strategically based throughout the UK, with our head office in Portsmouth and four office hubs in Cardiff, West Midlands, East Midlands and London. As part of our core offer, we provide out-of-hours, evening and weekend appointments as standard, and at no additional cost.

All our consultants are advanced practitioners working in the nursing, occupational therapy or social work professions. We have all worked as managers or senior leaders within the NHS or social services, so we know the sector well and can support and guide on day-to-day and complex care matters.

3000+

2016

Law firms who use our expert witness services

Expert reports written

NovaCare was born

Public bodies who use our expert care services

35+

25+

5

Offices across England and Wales

3

Our national and regional awards

Our team of caring, compassionate and committed care experts have won multiple awards for delivering excellence: first time, every time.

We're proud holders of the Social Worker of the Year Award (2017) and the Expert Witness Award (2019). We also took the finalist badge for the Business Excellence Award (2022).

We're pace setters and leaders in the private client care sector. We promote and deliver the highest standards and pave the way for self-funding clients, their families and the professional sector. Our vision is to be the UK's beacon of care excellence in care advisory, expert witness and independent care reports.

We are registered with:

Galaxy

We offer direct access to rapid, reliable and responsive health and care professionals for private clients, their families,
and legal professionals 7 days
a week, 365 days a year.

2016

3k+

35+

Practice established in >

Law firms we work with >

Expert reports written >

Public bodies we support >

25+

Care hubs in the UK >

5

Our consultants are based throughout the UK, with our head office in Portsmouth and hubs in Cardiff, West Midlands, East Midlands and London. We are planning to open a Northern Hub in late 2025.

We offer out-of-hours, evening and weekend appointments at no additional cost.

All our care consultants are passionately driven advanced practitioners in the nursing, occupational therapy and social work professions. We have all worked as managers or senior leaders within the NHS or social services, so we know the sector well and can support and guide on day-to-day and complex care matters.

A little about us:

Number of awards held >

3

We're proud award holders of the Social Worker of the Year Award and the Expert Witness Award. We also took the finalist badge for the Business Excellence Award.

Our team of caring, committed and compassionate experts have won multiple awards for delivering excellence: first time, every time.

We're pace setters and leaders in the private care client sector. We promote and deliver the highest standards and pave the way for self-funding clients, their families and the professional sector.

Our vision is to be the UK's beacon of care excellence in care advisory, expert witness and independent care reports.

Associated or accredited with:

Services for Private Clients & Families

silhouette of light tower under cloudy sky
silhouette of light tower under cloudy sky

Lighthouse Services
Care Advisory and Care Finder Service

If you need a Mental Capacity Assessment, Nova Care is at your service. We offer a range of assessments, including COP3s, PA14s, revocation, retrospective and even litigation reports. We also support one off decision-specific assessments. We can provide court-compliant capacity reports, and this will usually be completed in the comfort of your own home.

Our consultants are all trained to UK court standards, and we work closely with our legal training partners to ensure our knowledge remains up to date. We're proud to maintain a 100% acceptance rate of our assessments, and we frequently receive comments from solicitors, counsel and even judges about the quality of our assessments. Some of us have even been mentioned in case law by senior judges for our approach.

We offer our capacity assessments 7 days a week, 365 days a year, and can individually manage the process from start to finish. We're your trusted and proven care partner in capacity determinations.

Mental Capacity Assessments

As experts in NHS Continuing Healthcare (CHC) and Section 117 of the Mental Health Act 1983, we provide specialist support if you need to challenge an NHS funding decision or unlawful local authority care charges. We assist with independent CHC Checklists and provide representation at Decision Support Tool (DST) meetings, or at every appeal stage, including NHS England. If you wish to challenge your Aftercare under the Mental Health Act 1983, we can offer a review of your case and support any challenge to the funding authorities.

If you or a family member has been wrongly denied NHS health funding or faced unlawful council care charges, our regulated professionals can help secure your entitlements. Our services are flexible, and we can offer one-off support or a comprehensive appeals service. We provide expert evidence at Local Resolution Panels (LRP) and NHS England appeal hearings. We have successfully recovered hundreds of thousands of pounds in unlawful charges, including £250,000 in a single case.

Continuing Healthcare & S117
Challenge & Appeal Service

We provide Health and Welfare services as Professional Attorneys* and Court Appointed Deputies*. You can ask us to act for you under a Lasting Power of Attorney (LPA), or we're happy to discuss us acting as proposed deputies* in an application to the Court of Protection. If you are looking for a Property and Financial Affairs attorney or deputy, we have a great link with several specialist solicitors who are experts in this area, and we are happy to make an introduction with them.

Only our senior consultants undertake this work; all have at least 10 years post-qualifying experience in health and social care. We can act for life, and undertake this as professional individuals (rather than a corporate appointment), which means we'll be your named consultant for the duration of the LPA or Deputyship Order.

* If we agree to act as your professional attorney or we are granted court appointed deputyship, we will always provide at least two named consultants. You will typically have a lead for welfare (a social worker) and a lead for health (a nurse or occupational therapist). We strongly recommend that we be appointed jointly and severally.

Lasting Power of Attorney and
Court Appointed Deputyship

We provide a range of independent assessments and support services across the UK. Please review our most popular services below, or contact us on 0333 335 6547 to speak with a qualified health and care consultant or book a free care consultation - click the link below:

If you're looking for care at home or care in a home, let our Lighthouse Service shine your way.

Step by step, we illuminate your care options from explaining care funding to sourcing, selecting and reviewing your care. We offer free consultations, personalised care assessments and individual reviews. We can even prescribe specialist equipment and technology to maintain your health and wellbeing.

We have enriched connections with hundreds of providers, and as care leaders, we understand health and care systems deeply. We bring unique insights into the care markets that another non-regulated or unqualified care consultant can't. With Nova Care, you're in safe, caring and most importantly, regulated healthcare professional hands. Our only goal is to find you or your loved ones the best available care and support.

Services for Legal & Public Sector Professionals

We have partnered with over 60 law firms, public bodies and independent financial advisors across the UK to offer a range of specialist care, capacity and expert witness services.

Expert Witness Services

We provide Expert Witness services for matters with the Civil, Criminal or Family Courts. Our reports are CPR35 or FPR25 compliant.

Care and Capacity Reports

We provide a range of holistic health, wellbeing, care, and capacity reports to legal, financial and public sector bodies.

We can act as Certificate Providers or Professional Witnesses for in house Attorneys taking on a LPA

Certificate Provider and Professional Witness
Attorney and Deputy
Support Service

If you need a Care Needs Report or Care Review for your client, we've got you covered.

Court of Protection Lawyers

Our Bond Solon trained care experts can assist with your RPR section 21a or Rule 1.2 appeals (for a DoL or DoLS)

Mental Health Lawyers

Our Bond Solon trained care experts can assist with any First-Tier Tribunal or MHRT Wales Tribunal case.

DoLS Form 3, 4 and 5

We can assist with Forms 3, 4 or 5 under the DoLS framework. Only our trained AMHP BIAs will undertake Form 4s.

Our forensic social supervisors can assist with any conditionally discharged patient within 50 miles of our offices in England or Wales.

Forensic Social Supervision

How can we work together?